Effective Date: 01.20.2025
Lid Logistics LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications. By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue using our services.
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Information We Collect
1.1 Information You Provide to Us:
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Personal Information: Name, email address, phone number, mailing address, and any other information you provide through our contact forms or account registration.
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Payment Information: Payment details such as billing address and credit/debit card information (processed securely by third-party payment processors).
1.2 Information We Collect Automatically:
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Device Information: IP address, browser type, operating system, and device identifiers.
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Usage Data: Information about your interactions with our website, including pages viewed, links clicked, and time spent on our site.
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Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies used to enhance your experience and analyze site performance.
1.3 Information From Third Parties:
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We may receive additional information about you from public databases, social media platforms, or marketing partners to enhance our records.
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How We Use Your Information
We use your information to:
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Provide and manage our services.
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Communicate with you, including responding to inquiries and sending transactional or promotional communications.
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Process payments and fulfill orders.
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Improve our website’s functionality and user experience.
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Monitor compliance with legal obligations and enforce our Terms of Service.
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Analyze data for research, analytics, and marketing purposes.
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SMS Consent and Privacy
Your privacy is important to us. We do not share SMS opt-in consent or any phone numbers collected for SMS purposes with third parties or affiliates for marketing purposes. The phone numbers provided will only be used for the purposes explicitly stated at the time of collection.
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How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
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Service Providers: Third parties that perform services on our behalf, such as payment processing, email delivery, hosting, and customer support.
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Business Partners: When collaborating with trusted partners for joint marketing efforts or service enhancements.
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Legal Obligations: If required to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of Lid Logistics LLC, our customers, or others.
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Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
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Remember your preferences.
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Provide a personalized experience.
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Analyze website traffic and usage patterns.
You can manage or disable cookies in your browser settings, but this may affect your experience on our site.
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Your Rights and Choices
You have the right to:
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Access, Correct, or Delete Your Information: Request access to the personal data we hold about you, correct inaccuracies, or delete your information, subject to legal obligations.
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Opt-Out of Communications: Unsubscribe from marketing emails or SMS by following the instructions in the message.
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Do Not Track: Adjust your browser settings to send a “Do Not Track” signal, though our site may not fully respond to these signals.
To exercise your rights, contact us using the details below.
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Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing your information.
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Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when it was last revised. Your continued use of our services after updates constitutes your acceptance of the changes.
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Contact Us